Return Policy
At Zentechra , we value transparency and customer satisfaction. Please note that all sales are final, and we operate under a No Return Policy. Once an order has been placed and shipped, it cannot be returned, exchanged, or refunded. This policy helps us maintain product quality, hygiene standards, and fair pricing for all our customers. We strongly encourage you to review your order details carefully before completing your purchase.
In the unlikely event that you receive a defective, damaged, or incorrect item, please contact our support team within 48 hours of delivery with clear photos and order details. Our team will promptly review your case and offer a suitable resolution at our discretion.
By purchasing from Zentechra, you agree to this No Return Policy and acknowledge that all sales are final. Thank you for understanding and supporting our business.